FAQs

Are my payments secured with My Cheap Store?

Our payment processors are 100% secured, hence your payments are definitely safe.

What are the available payment methods?

You can pay us through any bank’s DEBIT/CREDIT Card, Bank Al-Falah Wallet, Bank Al-Falah Account Transfer, EasyPaisa or Cash On Delivery.

However, Cash On Delivery (COD) payment method is only available for Karachi and Lahore shipping addresses. All COD orders from cities other than Karachi and Lahore will be cancelled without intimation. There is a mandatory 10% COD Security Fee applicable during all checkouts. Don’t worry your COD security payments are also secured.

Do your products ship to Pakistan?

Yes, products are shipped to Pakistan only.  Better yet, our shipment is mostly tracked, with no minimum purchase! ✅

How long does shipping take? When will I receive my order?

For Non-COD orders, delivery time purely depends on products and it may take up to 40 days to arrive. For Cash On Delivery orders, your products are delivered within 24 hours.

What about shipment cost for Non-COD orders?

It depends on the quantity of each product. Most of the products are free to ship up to 1 quantity, some are up to 2, some up to 3 and so on. Shipment details are updated live on each product page when you set a quantity.

How my goods will be shipped?

For NON-COD orders, your products are directly sent to your shipping address by our international warehouses / partners. For COD orders your goods will be delivered to the address you had mentioned during checkout by our warehouses in Karachi and Lahore.

Return / Refund Policy

Of course we have strict refund / return policy. You are eligible for a refund/replacement on items that were delivered to you if the item was (i) incorrect (ii) damaged or (iii) missed. Simply email our customer support team at     s u p p o r t (@) m y c h e a p s t o r e . x y z. Please include the email address associated with the order and describe the issue including photos. All complaints must be submitted within 24 hours for all the items. We always aim to respond in 3 days or less!.

Do I need to pay import duties?

Some packages other than COD orders may be subject to import duties.

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